Customer Feedback

At Manchester Community Transport we continually seek the views of the public about the services we provide. This allows us to be flexible and continually monitor and shape our services to meet the needs of the community. We welcome customer feedback, as this is a valuable tool in helping us develop our service to bridge the gaps in community transport provision. As a valued customer we would like to know what you think, so if you have a comment or complaint about our service, please let us know:-

• What you think we are doing right
• How you think we could do better

COMMENTS:
Which service do you wish to comment on? (please check all that apply)

Please provide your comments here:

Please provide your contact information below.

Thank you for taking the time to complete our feedback form.

* Mandatory fields

What happens next?
Once we have received your comments we promise to:-

• Acknowledge receipt of your comments
• Investigate your comments thoroughly & fairly
• Look to incorporate good suggestions within our Continual Service Improvement Plan
• Regularly publish performance information and make it available to our stakeholders